Nov 22 2009

Troubleshooting License Management for ESX 3.x/ESXi 3.5 Hosts

If vCenter Server is managing ESX 3.x/ESXi 3.5 hosts, vCenter Server must check out vCenter Server Agent licenses from the license server. If vCenter Server is having trouble communicating with your license server, do the following:

heck that the license server Windows service is running.

· Check that the license server is listening.

· Check the license server status.

Check that the License Server Windows Service Is Running

License management fails if the license server Windows service is not running.

To check that the license server Windows service is running

1 On the machine on which the license server is installed, select Start > Control Panel >

Administrative Tools > Services to display the Services control panel.

2 Verify that the Status column for the VMware License Server entry reads Started.

3 If the VMware License Server is not started, right?click the service and select Start.

Check That the License Server Is Listening

This procedure allows you to verify that the license server is installed and is started.

To check  VMware license server is listening

1 On the machine on which the license server is installed, select Start > Command Prompt.

2 Type netstat -ab at the command line.

3 Verify that the lmgrd.exe process is listening on port 27000 and that the VMWARELM.exe process is listening on port 27010.

If not, the license server might not be installed or might not be started.

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